Annoying Email #47


I received an email from Netflix with the subject line “Don’t forget to finish {name of film}” and body text that read “Continue Watching. Pick up where you left off”

I contacted Support and asked them to please kindly tell their bosses to stop sending emails telling me what to do.

I said I don’t want emails telling me to watch a film that I decided I did not wish to continue watching. The tone is condescending and annoying.

I suggested this to help them understand:

Let’s try an analogy that your bosses might understand. Let’s imagine I bought a sandwich. I took a bite and didn’t like it. I put it in the garden for the birds to eat. Or in the compost bin. Then I get an email from the sandwich maker telling me to finish the sandwich.